By Kirk Drake | January 31, 2013

Hosted Exchange: Archiving Options

Hosted E-mail: Archiving Options

If you are a pretty basic e-mail user and don’t need to access older e-mails – this post isn’t for you. If however, you have a regulatory requirement or are just afraid to delete e-mail from 7 years ago – this post is for you.

Perhaps you are a broker-dealer. Maybe you are one of those people that wants to be able to pull-up an e-mail from four years ago to prove a point. Maybe you use e-mail as your filing system. Whatever the reason, e-mail archiving is a great tool for keep historical e-mail accessible and searchable. Ongoing Operations hosted e-mail enables you to add archiving on a per user per month basis. Here is a list of our top Archiving questions:

Hosted E-mail

Hosted E-mail is simply the transition from owning the hardware, software and infrastructure associated with running your own e-mail server to leveraging a Cloud Hosted E-mail provider. If you are moving or are on a hosted cloud e-mail provider you may evaluating options for adding E-mail Archiving or Journaling. Here are some standard questions we get about Ongoing Operations e-mail archiving options.

What is E-mail Archiving?

Email Archiving is the process of capturing, preserving, and making easily searchable all email traffic to and from a given individual, organization, or service. Email archiving solutions capture email content either directly from the email application itself or during transport. For organizations that must meet regulations the latter is most often utilized, as the message is captured by the archive before the end-user can tamper or delete it. The messages are typically then stored on magnetic disk storage and indexed to simplify future searches.

Do all of my Employees Need E-mail Archiving?

No, you can buy archiving for just the people who need it. Often we find most positions in the organization won’t require it. With OGO’s hosted e-mail archiving, you can pay per user per month for e-mail archiving.

Can I Archive all of my Messages?

Yes, archiving is providing as an add-on feature. Also, users probably won’t need to archive their e-mail locally anymore as your e-mail boxes will be a lot bigger going forward.

How Long are Archived Messages Retained?

Archiving can be for 3 years or 7 years based on each users’ preference. Prices vary accordingly.

What Solution does Ongoing Operations Hosted E-mail use for Archiving?

Ongoing Operations currently uses Symantec Vault for its archiving solution.

How do I add Archiving to an Existing E-mail Account?

Logon to the Ongoing Operations portal, select the users, and check the box for archiving. Or if you can’t remember another password – call OGO Support and they will happily do it!

Can I Remove Archiving from an Existing E-mail Account?

Yes, logon to the OGO portal, select the users, and remove the check box for archiving. Or call the support hotline.

Primary Goals of E-mail Archiving:

• Regulatory Compliance
• Litigation and E-Discovery
• Backup of old messages
• Monitoring of inbound and outbound messaging
• Records management

Do you have questions about how Archiving is different than Journaling? Are you curious about how MX Records work in Ongoing Operations Hosted Exchange environment. For these or other questions – fill out this quick form and someone will contact you!