The OGO Blog

How Can Credit Unions Benefit from Managed Infrastructure?

Credit unions and their IT staff can spend a frustrating amount of time managing their switches, routers, and firewalls. While it can be tedious and time-consuming, it’s perfectly doable in-house. So, what benefits can credit unions see from third-party-managed infrastructure?

There are a few key benefits to managed infrastructure for credit unions. In this blog, we’ll briefly list a few of the major considerations. If those benefits sound substantial, then your credit union may want to consider moving to managed infrastructure for networking and telecommunications.

Managed Switches, Routers, and Firewall for Credit Unions

One of the issues facing credit union IT staff is that managing network equipment is tedious. The general timeline of networking equipment goes something like this:

  1. Research the right equipment
  2. Buy it
  3. Deploy it
  4. Update as needed
  5. Patch as needed
  6. Repair or troubleshoot as needed
  7. Start researching the next round of equipment

And the cycle starts all over again. Plus, each time you purchase and deploy new networking equipment and devices, you have to integrate it with your existing infrastructure.

The whole process can take countless hours of base-level IT maintenance work. While it’s easy work that any IT employee can handle, it’s also not high-level work.

Managed infrastructure allows IT personnel to focus on higher-level tasks and initiatives. That’s all without worrying that things are going to come to a halt because of a bad router.

Keeping Track of the Details

Managing and maintaining infrastructure means keeping track of many small details. For smaller credit unions, the details pose no problem. For larger credit unions and credit unions who are focusing on growth or expansion, managed infrastructure is much more scalable.

For example, when adding a significant number of new devices—or just keeping track of many existing ones—it’s harder to support and oversee the particulars:

  • Warranties
  • Availability
  • Repair
  • Redundancy

And all of these are not to mention some of the more time-intensive details from above:

  • Patching
  • Support
  • Upgrades

Managed infrastructure for credit unions removes these IT headaches. For credit unions with more than a handful of branches, the time lost from maintaining infrastructure adds up quickly.

Your IT Department Will Thank You

This may or may not be true. There are some strange people in the world who actually enjoy managing networks and equipment. (After all, we’re writing about people who have made it their business!)

However, like we mentioned previously, it’s low-level maintenance work for the most part. Focusing on higher-priority tasks and initiatives contributes more to job satisfaction. All employees want to know that they bring something valuable to the plate.

Managed infrastructure for credit unions gives IT personnel the opportunity to excel within the organization. Not only does that help with critical member-facing services—it also helps retain valuable IT staff by increasing their job satisfaction.

Is Managed Infrastructure Right for My Credit Union?

Many credit unions get by just fine managing their own infrastructure. However, for credit unions that are larger, focusing on member growth, or don’t have ample IT resources, managed infrastructure could be incredibly helpful.

Follow the links below to learn more about credit union telecommunications support. Or, subscribe to our blog to receive updates about technology and the credit union industry.

Check out some other related blogs here:

Stop Doing These 3 Things If You Want Your Credit Union Member Information Safe

Insider’s Guide To Credit Union Managed Telecom