If local schools and day cares close during a pandemic, your credit union needs to have a game plan for this scenario.
In some communities, early childhood programs and K-12 schools may be dismissed, particularly if COVID-19 worsens. Determine how you will operate if absenteeism spikes from increases in sick employees, those who stay home to care for sick family members, and those who must stay home to watch their children if dismissed from school. Businesses and other employers should prepare to institute flexible workplace and leave policies for these employees.
We have seen this scenario become reality in majority of areas in the United States this past week. In a recent poll of 400+ CU executives, 87% said the schools in their area were closed.
Explore whether you can establish policies and practices, such as flexible worksites (e.g., telecommuting) and flexible work hours (e.g., staggered shifts), to increase the physical distance among employees and between employees and others if state and local health authorities recommend the use of social distancing strategies. For employees who are able to telework, supervisors should encourage employees to telework instead of coming into the workplace until symptoms are completely resolved. Ensure that you have the information technology and infrastructure needed to support multiple employees who may be able to work from home.
- Remote Access VPN best practices
- Cybersecurity during a pandemic and implementation of a work from home policy
Identify essential business functions, essential jobs or roles, and critical elements within your supply chains (e.g., raw materials, suppliers, subcontractor services/products, and logistics) required to maintain business operations. Plan for how your business will operate if there is increasing absenteeism or these supply chains are interrupted.
Set up authorities, triggers, and procedures for activating and terminating the company’s infectious disease outbreak response plan, altering business operations (e.g., possibly changing or closing operations in affected areas), and transferring business knowledge to key employees. Work closely with your local health officials to identify these triggers.
If you have any questions on how to handle this from a business continuity perspective, please don’t hesitate to reach out to our BCP team at firstname.lastname@example.org. We were founded as a BCP and Disaster Recovery CUSO, and we are here to help the credit union community during this challenging time.
Further Reading On Pandemics:
- Commonly Asked Questions on COVID-19 Effects For Credit Unions
- Preparing For A Pandemic (COVID-19)
- Pandemic Scenario: a staff member suspects they are infected
- Pandemic Scenario: A Staff Member is Confirmed Infected
- Pandemic Scenario: There are confirmed cases in your membership segment
- Pandemic Scenario: There is a confirmed case in your building