Credit Union Disaster Recovery

Credit Union Disaster RecoveryCredit Union Business Continuity Overview

Credit Unions are required by the FFIEC to have business continuity and disaster recovery plans. In addition there are various components that must be included in any Disaster Recovery solution. This page provides an overview of Credit Union Disaster Recovery.

Five Components of a Disaster Recovery Solution

Ongoing Operations believes that every Disaster Recovery Solution needs to include several key in the following order:

  1. People (these are your employees – you will not successfully recover or operate without them)
  2. Process (this is the procedures and methodology you use to develop, train, and test to make sure everyone knows what to do)
  3. Data (without your data – you probably can’t make intelligent decisions and for those companies that are information based – you can’t do anything!)
  4. Systems (your data is probably pretty useless without a bunch of expensive computers to process it)
  5. Connectivity (without connectivity you can’t get to or communicate to any of that quality data)

How do these relate to Disaster Recovery Products?

Essentially since the beginning of Disaster Recovery there have been people providing solutions to meet these various risk areas. They map as follows:

People Workspace (either shared or guaranteed) or sometimes trailer. Essentially it is your hot site or alternate location to send your staff.

Process – Business Continuity Plans, Disaster Recovery Plans, Crisis Management Plans, Pandemic Plans, Business Impact Analysis (BIA), Risk Assessments, Table Top Exercises – These are the key components required to adequately develop and train your team.

Data – This is where Data Vaulting, SAN to SAN replication, Disk Backups, and general Replication come in. (We provide the OGO Replicator to solve most of these problems) The general goal is to get as much data offsite as quickly as possible and to make sure you can recover it quickly to meet your RPO, Recovery Point Objectives and your RTO, Recovery Time Objectives.

Systems – The old way of doing this was to sell you physical hardware. This is a ridiculous approach and nobody should do that anymore with Virtual Server technology. The OGO Replicator combines the Data and System solution together for optimal efficiency. You can also buy Rackspace to store your own equipment or use Cloud based recovery solutions.

Connectivity – The key here is really to have your hotsite or recovery location included in your day to day telecom environment. You will need to have enough bandwidth to replicate your data. Here is a handy tool to calculate it. You will also need enough bandwidth for a recovery and you should plan to have as many options as possible to reestablish connectivity if your main solution is down.

To accomplish a full Disaster Recovery Solution using the Disaster Recovery as a Service model you will need to find a provider that can combine all of these solutions using a standardized methodology and approach. This is pretty tough to accomplish as most companies just focus on one area. Ongoing Operations accomplishes this by owning the process and methodology and slotting a lot of different solutions in for the People, Systems, Data and Connectivity portions. We tend to think we have great options in each area but sometimes you will need something a bit different than our standard offering. If that is the case – don’t worry we can work with non-Ongoing Operations products as well and often do for many of our clients. We just make it all work well together.

Final Step – Test, Test some more, Test again….

If you don’t test the five pillars and make sure they work together regularly. They stop working together. Your Credit Union changes daily, your needs change daily, without testing you can’t uncover or make sure you have adjusted for change. Here is a great post of Credit Union Disaster Recovery Testing.

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