Desktop Hosting

Our Desktop Hosting solution supports a Windows 7 desktop environment and allows you to access your desktop, documents, email, and applications on any device such as a: personal computer, laptop, Smartphone, or tablet.

For specifics on the following devices click thru:

Users are set up in a secure environment for easy login. Access your desktop, anytime, anywhere, 24/7. A hosted virtual desktop is a new form of desktop commuting that removes any need for physical desktop PCs in from the office environment. Desktop hosting can give a company the benefits of a hi-tech IT infrastructure, while only having to cost a fraction of the traditional model.

Features

Infrastructure

Highly secure data centers with all the latest technology representing the ‘invisible” components such as storage, network, security, equipment, and applications. Everything you need to support the virtual desktop is managed by experts.

Support

A team of US based and highly trained & friendly help desk technicians are available 24/7 to address any question or troubleshoot any problem. All user requests are entered and captured in our comprehensive help desk software for tracking, monitoring, and reporting status of help desk tickets. Call 877-271-3268 or, enter help desk ticket at https://support.cloudworks.com.

Protection

Industry leading, multiscan, anti virus in place for threat detection. Preventing data breaches and ensuring business continuity is our priority. The antivirus provides multiple layers of protection, scans and detects malware in real time and combines intrusion detection and prevention, firewall, integrity monitoring, log inspection, and agentless anti-malware capabilities.

Provided out of an SSAE16 secure community cloud hosting infrastructure that can include full redundancy between data centers.

Control Panel “Cirrus” – Provisioning

A user friendly administrative tool allows you to manage Ongoing Operations’ Cloudworks services and scale as you need 24 hours per day. There are several tasks that can be easily managed including applications, storage, permissions, user account modifications, passwords and many more. The control panel is custom and was built specifically for the Ongoing Operations’ Cloudworks product offering. There are two versions, user and company administrator with different functionality.

Company Administration capabilities:

User Administration Capabilities

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Specifications
Citrix

Citrix XenApp is an on-demand application delivery solution that enables any Windows application to be virtualized, centralized, and managed and instantly delivered as a service to users anywhere on any device. Citrix ensures that users receive the highest quality experience through HDX technology.

Cloud or Hosted Virtual Desktop Applications