Hosted VoIP – Key Features

Hosted PBX VoIP: Features

Key Features That Will Forever Change The Way You Work


Hosted PBX: Simultaneous Ring

Simultaneous Ring

One number rings all your phones. You’ll never miss another call…unless you want to.
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Hosted PBX: Visual Voicemail

Visual Voicemail

All your messages are in one place. No more calling multiple voicemail numbers. In addition to calling for your voicemails, they can be converted to email and automatically placed in your Visual Voicemail inbox. There you can save your messages for life, forward them to friends or associates, and prioritize or search for them with ease.
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Hosted PBX: SimpleToolbar


This amazing little toolbar fully integrates with Internet Explorer® and Outlook® to easily turn on and off advanced calling features. Click-to-call, view detailed call logs, transfer calls to voicemail, conference up to 14 participants and much more, all by clicking an icon on the SimpleToolbar.


Hosted PBX: 14-Way Conferencing

Multi-Way Conferencing

Imagine no more waiting on a conference deck. 3-way call is so easy and you can add multiple conference attendees “on-the-fly”.


Hosted PBX: Push-to-Talk


The intercom for the 21st Century! This is the perfect tool for immediate communication for quick conversations between an executive and assistant or between co-workers collaborating on a project.


Hosted PBX: Call Control

Call Control

You control what happens when someone calls you. You can send all your calls directly to voicemail or select the numbers you wish to hear from at certain times of the day. Maybe you want to play golf uninterrupted and a ringing cell phone will distract you and others. However, you want that special person to be able to get through. A few clicks on your web portal and you’re ready to go.


Hosted PBX: Custom Ringback Tones

Custom Ringback Tones

The phone company has been telling us for years that we should listen to “ring-ring” while we wait for someone to pick up. Why not play a favorite song or a marketing message instead? Let friends hear one thing and business associates something else.


Hosted PBX: Voice2Text


Because you can read faster than you can listen! Utilizes cutting edge voice recognition technology to convert your voicemail messages into text.
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Hosted PBX: Fax to Email

Fax to Email

Receive your faxes right into your email inbox, no phone line, no fax machine, no paper and no ink cartridges. The ultimate mobile solution.
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Hosted PBX: Click-to-Call


Makes returning voice mail calls, calling numbers on a web page or contacts in Outlook simple. From any screen on your computer, just highlight the number and click. Cloudworks does the rest!


Hosted PBX: Disaster Recovery

Disaster Recovery

Allows you to have continuous communication even in a disaster. Your calls can be re-directed to another location. If a customer calls your office line the call is automatically re-routed by Cloudworks to another line that is not affected by the disaster. You’ll never miss a call!
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Hosted PBX: Receptionist Console

Receptionist Console

This A-class IP Attendant Console is simple to use for receptionists or attendants who screen inbound calls for enterprises. This feature accurately delivers messages via a one-step process when people are unavailable. The intuitive design follows natural workflow of a call from the top of the screen.


Hosted PBX: Call Swap

Call Swap

Change phones in the middle of a call; just press the star button. Your caller won’t hear the switch. You can also transfer a call to your cellphone or move the call from your cell to a landline. If you are having issues with your cell signal, switch to a landline by hitting the star button.


Hosted PBX: International Calls from Mobile

International Calls from Mobile

Make international calls from your cell phone for a fraction of the cost. Instead of making direct calls through your mobile carrier, make a local call through the Cloudworks – VoIP portal. You pay pennies per minute instead of dollars.


Hosted PBX: Remote Office

Remote Office

Turns your cell phone, home phone, or even hotel phone into your office phone. Any call you make from that phone is billed to your office. The caller ID shown is your office number. And all calls are directed to your remote phone, whether you are across town or across the ocean!


Hosted PBX: Call Notification Screen Pops

Call Notification Screen Pops

Know the name of who is calling before you accept the call through a pop up in the lower corner of your screen. If you decide not to pick up, you can route the call to voicemail, and even block unwanted callers so they don’t call again.


Hosted PBX: Call Recording

Call Recording

Improve sales and protect your business with our hosted call recording. No proprietary playback requirements–uses standard MP3 files. Integrates with Salesforce and Sugar CRM. Records “in the cloud” giving mobile workers the same capability as your office team.
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Hosted PBX: Conferencing

HD Conferencing

Cloudworks now offers full-featured HD Audio conferencing for up to 100 attendees for one flat rate. Now anyone can afford their own high quality conferencing bridge, allowing you to increase productivity while reducing your communication and travel costs. Read More…

How does it work?