The OGO Blog

Pandemic Scenario: Mass Transit Becomes Unavailable

If mass transit becomes unavailable during a pandemic, your credit union needs to have a game plan for this scenario. Determine how you will operate if absenteeism spikes from increases in sick employees and those who can no longer get to work due to mass transit becoming unavailable. It is also likely that as fear…

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Pandemic Scenario: Local schools and day cares close

If local schools and day cares close during a pandemic, your credit union needs to have a game plan for this scenario. In some communities, early childhood programs and K-12 schools may be dismissed, particularly if COVID-19 worsens. Determine how you will operate if absenteeism spikes from increases in sick employees, those who stay home…

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Pandemic Scenario: There is a confirmed case in your building

If there is a confirmed case in your building during a pandemic, your credit union needs to have a game plan. If there is confirmed case of COVID-19 in your office building, employers should inform fellow employees of their possible exposure to COVID-19 in the workplace but maintain confidentiality as required by the Americans with…

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Pandemic Scenario: There are confirmed cases in your membership segment

If there are confirmed cases in your credit union’s membership segment during a pandemic, your credit union needs to have a game plan. If a member is confirmed to have COVID-19, employers should inform fellow employees of their possible exposure to COVID-19 in the workplace but maintain confidentiality as required by the Americans with Disabilities…

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Pandemic Scenario: A Staff Member is Confirmed Infected

If a credit union employee is confirmed infected during a pandemic, your credit union needs to have a game plan. If an employee is confirmed to have COVID-19, employers should inform fellow employees of their possible exposure to COVID-19 in the workplace but maintain confidentiality as required by the Americans with Disabilities Act (ADA). Employees…

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Preparing For A Pandemic (COVID-19)

The CDC is responding to an outbreak of respiratory disease caused by a novel (new) coronavirus that was first detected in China and which has now been detected in more than 100 locations internationally, including in the United States. This is having massive reproductions for citizens as local and national governments are issuing strong recommendations.…

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Pandemic Scenario: a staff member suspects they are infected

At the beginning of this pandemic, you most likely issued a memo to your employees. Your sample communication may have looked like the below. We have bolded the most important part regarding employees who fall ill.   SAMPLE COMMUNICATIONMEMO TO EMPLOYEES Memo: Coronavirus and Flu Prevention To: All Employees From: Your Credit Union The world…

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Ten New Ideas to Help Your Credit Union Handle COVID-19

The novel coronavirus (COVID-19) is escalating quickly, both nationally and abroad. At Ongoing Operations, we’re seeing the challenges that credit unions are facing—and we’re getting ideas about how to fix them. Now that COVID-19 is officially a global pandemic, businesses and entire industries are taking precautions. Schools are closed, events are canceled, and some cities…

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Is pandemic planning a pain or a blessing in disguise?

There is a plethora of information in the news about the Cornavirus (COVID-19). You cannot turn on the news or open a website without hearing about it, and rightly so. The COVID-19 outbreak is a serious situation with serious repercussions. The virus has taken the lives of over 2,000 people around the globe. So where…

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How to do a Credit Union Pandemic Tabletop Exercise

I like to refer to a tabletop exercise as the practice for the big game. As everyone who understands sports knows, teams do not just show up for the game and expect to play and execute each position’s role and responsibilities flawlessly, let alone win. Proper preparation is essential. And, as part of the preparation…

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